Troubleshooting

1. Ensure the receiver is plugged in and the computer has installed the drivers.
2. Ensure the batteries are charged / new batteries are inserted.
3. Move the USB receiver to a different USB port closer to the Motor Mouse.
4. Your Motor Mouse may have lost its unique connection with the Receiver. Download the appropriate software and instructions to re-pair the USB receiver with the Motor Mouse, below (If you are unsure of the software you require, send us an email including a photo of the underside of your Motor Mouse and we will get back to you with instructions.)

Use with Classic Sports Car first version and BMW Mini

Mouse Software

Instructions

Use with Classic Sports Car second version

Mouse Software

 Instructions

Use with Aston Martin DB9

Mouse Software

Instructions

1. Ensure the batteries are charged / new batteries are inserted
2. Go to Control Panel / Hardware & Sound / Mouse and switch the primary and secondary buttons. Click apply and then try the buttons to see if both respond, then switch them back by following the instructions again.

The DPI setting is fixed but sensitivity can be changed by going onto Control Panel / Hardware & Sound / Mouse.

Your batteries need changing before they go flat, otherwise the connection between the mouse and the receiver could be dropped. You could switch to re-chargeable ones and purchase a USB plug in charger from our web site..

Go to Control Panel / Device Manager / ‘Other’ / ‘Unknown Device’.

From the ‘Unknown Device’ select Properties / Driver / Update Driver / Browse my Computer for Driver Software / Let me pick from a list of Devices on my Computer / ‘HID- Compliant Mouse or USB Browser Mouse.

Windows may disconnect the mouse to save power, this can be fixed by doing the following:

Open Device Manager, for EVERY USB Root Hub: right click Properties, click Pwr Mgt tab, uncheck the box that allows windows to turn off the device to save power.