- Ensure the receiver is plugged in and the computer has installed the drivers.
- Ensure the batteries are charged / new batteries are inserted.
- Move the USB receiver to a different USB port closer to the Motor Mouse.
- Your Motor Mouse may have lost its unique connection with the Receiver. Download the appropriate software and instructions to re-pair the USB receiver with the Motor Mouse, below (If you are unsure of the software you require, send us an email including a photo of the underside of your Motor Mouse and we will get back to you with instructions.)