Motormouse FAQ

Just left click once and it will re-boot. The device has an energy saving hibernation mode which kicks in when not being moved around.

They fit in the trunk (boot). Spare batteries can be carried inside a special sleeve inside the carrying pouch.

Place your thumb on the rear windshield and slide it backwards towards the rear of the car. The lid should just pop up. If it is a bit stiff you may need to help it to lift with your finger nail.

Close it down and push the lid gently towards the front of the car.

YES. Looking at the rear of the car you should have the + end showing on the left battery and the - on the right battery before locking them down into the holder.

TAKE CARE. Squeeze the plastic sleeve in your fingers and draw the receiver very slowly out. It is best to hold as much of the receiver as you can and squeeze it tightly before extracting.

You can change the sensitivity through several settings. 400,800,1600. Simply hold down the two click buttons for three seconds until the headlights flash, then let go. This moves to the next sensitivity setting. Try the unit again and see the difference. Repeat the exercise until you find the right sensitivity for you.  With new models the DPI setting is fixed but sensitivity can be changed by going onto the settings on your computer through the control panel.

Yes. It is a good idea as they last much longer.  USB portable chargers can be purchased on the web site.

This depends on how much you use the device. Like all wireless devices, they use energy which is not replaced as in the case of a wired device. Different brands last longer like Duracell. The best solution is to use re-chargeable ones and carry a small USB charger with you.

NO. Each mouse is individually paired with its receiver.

YES. Everything will re-boot together. Be careful when placing your laptop into a bag if you have left the receiver in it.

YES. Eventually there will be a 'garage' for you mouse as a carrying pouch. Mouse mats will be made with a road layout on them.

Silver, Black, Pink and Red are sold in the UK, we also have Blue by special order via telephone.

Keep an eye on the website as new models will be published there.

It has an in-built cut off when not in use which hibernates to save energy. Simply left click and it will re-boot. Alternatively if you remove the receiver from your laptop the mouse will close down anyway.

Sometimes the USB port that you are putting the receiver in has been in-explicably blocked by another device. Try putting the receiver in another port and give it a few minutes to re-find the device.

Some docking stations prefer the receiver being placed in the USB port on the actual laptop. Others prefer to use the USB on the station. Try different ports. There is always one that will work.

No. The software is built in to the device and is automatic on inserting the receiver and the batteries (the right way round).

System Requirements

PC - Windows ® XP or Windows Vista ®, Windows 7, USB port

Mac - Mac OS® X 10.3.9 or later, USB port

From the control panel select 'device manager' (this is in the Classic View), there will be a entry for 'unknown device' in the 'other' category, simply right click on the unknown device and select 'properties', 'driver', 'update driver', 'browse my computer for driver software', 'let me pick from a list of devices on my computer' and finally select 'HID-compliant mouse or USB browser mouse'.

All major cards.

Your batteries need changing before they go flat, otherwise the connection between the mouse and the receiver could be dropped. You can switch to re-chargeable ones and purchase a USB plug in charger from our web site.

Try changing batteries. Alternatively you can move the USB receiver to another port nearer to the mouse, sometimes there is a physical obstacle between the mouse and the USB receiver. The closer the receiver is to the actual mouse the better the response and battery life will be.  If you are still having problems you can re-boot the mouse, click here to download the simple instructions on how to do this.

There are two versions currently on sale. One version has the in built 3 dpi settings changeable from the mouse buttons the other version is a fixed 1200 dpi which can be changed to whatever you like via the control panel and mouse controls on your actual lap top or PC.

Check your port settings through your control panel as sometimes the port is 'inactive' and needs to be activated Go into control panel in windows xp and there is a setting in device manager under the usb settings and this needs to be unticked.

Go into control panel/ mouse and change the buttons settings round the other way. For example make the right button do the left click and make the left button do the right click. Then change them back after trying the new configuration this normally re-boots the buttons to work normally.

The device works off batteries and it would flatten them if continual lighting was in place.

Make sure the receiver is in the computer USB port on your computer. Check the batteries are in the right way round.